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Help centre
Quick answers.
Search it, or jump to a topic.
Orders
PLACING · CHANGING · CONFIRMING
Payments
UPI · CARDS · NETBANKING · EMI
Shipping & delivery
DISPATCH · ETA · TRACKING
Returns & refunds
WINDOW · PICKUP · REFUNDS
Products
MATERIALS · CARE · USE
Made-to-order pieces take longer
The timings above apply to objects we hold in stock, which is most of what we make. A few pieces are hand-finished only once you order them, so they leave us later. Where that applies, the dispatch and delivery window is stated on that product's own page, next to the price.
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