Shipping policy

Effective 30 August 2026 · mifoa.com is operated by Mukshree Design Studio, Gurgaon, Haryana, India

In short

  • India: free shipping on every order.
  • International: flat ₹2,500 shipping per order to 11 supported countries.
  • India delivery is usually 2–5 days after dispatch; international delivery is estimated at 10–15 days after dispatch.
  • Import duties, taxes and local charges are paid by the recipient, if applicable.
  • All orders are prepaid. We do not offer Cash on Delivery.
  • Tracking is shared after dispatch.

1. Where we deliver

We deliver across the vast majority of Indian PIN codes and internationally to:

  • Australia
  • Canada
  • Fiji
  • France
  • Germany
  • Israel
  • Italy
  • New Zealand
  • Singapore
  • United Kingdom
  • United States

If checkout accepts the delivery address and displays a shipping rate, the destination is available for checkout. Final carriage remains subject to courier, customs and product-specific transport restrictions.

2. Shipping charges and payment

Destination Shipping charge
India Free, with no minimum order value
Supported international countries ₹2,500 per order

Orders and shipping charges are processed in Indian rupees (INR). An international card issuer or bank may convert the charge into the cardholder’s local currency and may add foreign-exchange or international-transaction fees. Those bank charges are not collected by mifoa.

India customers can use the payment methods shown at checkout, including eligible UPI, cards, net banking and EMI options. International customers can use supported cards and Apple Pay when it is available for their device, browser and card. Payments are processed securely by Razorpay. Cash on Delivery is not available.

Product prices include GST where applicable.

3. Processing and dispatch

Ready-to-ship orders are generally packed and dispatched within approximately 24 hours on business days (Monday–Saturday, excluding public holidays). Orders placed on Sundays or public holidays are processed on the next working day. During sales, festivals or unusually busy periods, dispatch may take up to 48 hours.

Made-to-order products have their own processing time, shown on the product page and in the order details. That processing time applies before the delivery estimate begins.

International orders may require additional documentation or courier review before dispatch. If we need information from the recipient, we will contact the email address or phone number provided with the order.

4. Estimated delivery times

Destination Estimated time after dispatch
India 2–5 days, depending on the PIN code
Supported international countries 10–15 days

These are estimates, not guarantees. Remote locations, courier capacity, weather, public holidays, customs inspection and local restrictions can cause delays. Made-to-order processing time is additional. If a material delay affects an order, we will share the information available to us.

5. International duties, taxes and customs

The ₹2,500 international shipping charge covers outbound shipping only. It does not include import duty, customs duty, VAT/GST, brokerage, handling or any other charge imposed by the destination country, courier or local authority.

The recipient is responsible for paying these charges, completing any customs requirements and responding to the courier or customs authority when requested. mifoa cannot reliably estimate these charges before import because thresholds and assessments vary by destination and order.

If an international shipment is refused, remains unclaimed, cannot be delivered because required customs charges or information were not provided, or is returned because the address was incomplete or incorrect, any refund after the item returns to us may be reduced by the actual outbound shipping, return shipping, customs and other unrecoverable charges incurred. This does not apply where the failed delivery was caused by our error.

6. Tracking

Tracking is shared by email and, where supported, by SMS or WhatsApp after dispatch. You can also use our Track Order page.

International tracking can pause while a parcel changes courier networks or clears customs. If India tracking has not updated for more than 72 hours, or international tracking has not updated for five business days, contact us and we will follow up with the courier.

7. Address accuracy and failed delivery

  • Please provide a complete address, postal or PIN code, state or province, phone number and email address. Address changes are possible only before dispatch.
  • Deliveries are made to the address, not to a specific person. Anyone accepting the parcel at that address is deemed authorised to receive it.
  • Couriers may make more than one delivery attempt and may contact the recipient by phone or email.
  • If an India order is refused or unclaimed, or fails because the address was incomplete or incorrect, we may arrange redelivery or refund the order after return, less courier charges actually incurred.

8. Product and courier restrictions

Some regulated, flammable, pressurised, battery-powered or otherwise restricted products may not be accepted for a particular international route even when the destination country is available at checkout. If a courier cannot accept an ordered product, we will contact you and cancel and refund the affected item or order to the original payment method.

9. Damage in transit

If a parcel arrives visibly damaged, note the damage with the courier where possible and contact us within 48 hours of delivery. Please include clear photographs of the product, outer packaging and shipping label, and keep the packaging until we confirm the next step. Eligibility and remedies are explained in our Refund & Return Policy.

Questions?

mifoa may update this policy from time to time. Changes take effect when published on this page. Nothing in this policy limits rights available under applicable law.